New
The Smart Inbox for Instagram & WhatsApp
Chatwise unifies your DMs, automates replies, and assigns chats to the right agent—with AI that knows your products and policies.
Our Services
Convert Comments to Customers—Then Scale Support Seamlessly
From comment-to-DM automation to a unified inbox and AI assistance, Chatwise turns everyday messages into measurable revenue.
Smart Comment Replies
Automate Replies from Comments
Set keyword rules like “price” or “details” and Chatwise instantly replies in comments and sends a DM—so you never miss a hot lead.
CommentBot
Autoreplies
One Inbox
One Inbox for Instagram & WhatsApp
See, search, and reply from a single dashboard. Use quick replies, product short-links, and media—all without switching apps.
Unified
Centralized
Streamlined
Auto Assignment
Auto-Assign to the Right Agent
Round-robin or manual assignment with collision detection. Keep accountability clear and SLAs tight.
Automated
Balanced
Efficient
AI Assistant
AI that Knows Your Store
Let AI draft or send replies using your catalog, FAQs, pricing, and policies. Low-confidence cases are routed to humans.
Routed
Optimized
Distributed
Benefits
Why ChatWise is a Game-Changer for Your Business
Turn Instagram & WhatsApp comments and DMs into a predictable sales engine with automated replies, smart routing, and clear insights—so you sell more with less effort.
Boost Post Virality & Engagement
Instant replies keep the conversation active under your posts and reels. More comments and DMs signal the algorithm, helping your content reach new audiences organically.
Better Customer Experience
Give every customer a fast, friendly, and consistent reply. With pre-set flows and AI-assisted responses, Chatwise keeps conversations personal while removing the stress of replying manually.
24/7 Availability
Never miss a comment, DM, or story reply—even while you sleep. Chatwise works round the clock, capturing leads and answering FAQs so your business is always “online.”
Safer, Smarter Team Access
Invite your team without sharing your Instagram or WhatsApp password. Chatwise manages roles, permissions, and assignments so agents can work safely from their own logins.
Data-Driven Conversation Insights
See which posts, reels, and campaigns bring the most DMs and sales. Chatwise shows you message volumes, reply performance, and funnel drop-offs so you can double down on what works.
Pricing
Simple Pricing for Growing your Brand
Choose a plan based on your conversation volume today, and upgrade as your DMs and sales scale with Chatwise.
FAQs
We’ve Got the Answers You’re Looking For
Quick answers to your questions.
Automate Your DMs. Grow Your Orders.
Instant replies, safer team access, and smarter routing—built for fast-moving brands.
Book a free call
Book a free call